Mea Culpa!

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Bangalore, Karnataka, India
Hi Guys!!Welcome to my world of literary expressions. A bit about me first - I am a researcher by profession, an observer by design and an author by choice. I have various interests of which I find human behavior the most interesting.There are many things (small and big) that I come across as a result of meeting and speaking to various people. I call them, the 'flavor of life'. This blog is my way of penning down my experiences with life, on a variety of subjects. This blog is in no way meant to be a great literary piece...This is just a vent to my observations and experiences. Happy Reading!!

Thursday, May 20, 2010

Mobile Services- Truth or Dare??

Folks move over Colas, Beauty Soaps, Chocolates...Mobile is the latest fad (plagarised from the ad of a mobile service provider..that says V is the new ME..ridiculous!!!)

Any channel that I TRY to watch these days are airing a slew of mobile commercials. I, was trying to watch Indian Idol yesterday, bravely braving the idiotic histrionics of a very moronic Anu Malek. It is supposed to be 1 hour programme, with 30 minutes dedicated to Ads, and of those 30 minutes, almost 15 mins were dedicated to Mobile commercials!!

Do not get me wrong here, I am not commenting on the aesthetics or the 'fun' quotient of the ads here..They are extremely aesthetic and damn right funny and sexy!!!Sadly, that is all that ads these days vie for...It is more like a Truth or Dare game...where the odds are very heavily stacked in favour of Dare....

The Docomo Ads show a girl from a conservative South Indian Family showing off her tattoo to her pious mother, who in her typical tamil twang says..'Varry Nice'...One other ad that comes to mind is that of a young disinterested guy getting a job after he has managed with considerable ease to give all the wrong answers..The message in these ads...Hear what you want to hear..Well, I will tell you what I want to hear and I am speaking on behalf of most of the mobile users of this country...I want better connectivity...Do you hear me??I can manage without a caller tune...But I want better network.

To this you will react by saying that this what the ads are trying to convey...Yes that is exactly what my problem is..They are only conveying that...not delivering it...I have lost count of the number of stairs I descend and ascend upon a day whenever my phone rings...I have to go outside into an 'open' area just to be able to hear properly what the other person is trying to say..We have ads showing a grandson playing chess in a moving train with his grandfather who stays in a distant village..All I can say in response is 'HOW THOUGHTFUL'!!. The reality is that in a fairly populated city like Kolkata, the network drops significantly...

We, as consumers, have long been fascinated by the concept of MORE. We want more discounts, more season sales, more channels, more Ads..I think the paradigm is now shifting..That is because now we are already getting more..The focus, I feel, somehow has shifted towards the basic functionalities of a product...So, the fetish for fancy caller tunes is now somewhat getting replaced by the need for better connectivity, which is the most basic requirement fron a mobile service provider...In most mobile commercials this is the message that is being conveyed!!

We as consumers, I believe, prefer to watch fantasy on television..In our everyday existence, we prefer the mundaneness and the predictability...

We want the ads to be funny, sexy, aesthetic and everything that it is now...but we also want the brand to deliver on the very mundane and no frill requirement that it, initially, had set out to deliver..

According to me a brand always delivers on its basic/expected performance first and then on add-ons and not the other way round..and most certainly not on the quality of ads it makes....

Do not play Truth or Dare with us...We do not want the Dare..Give us the Truth, and nothing but the whole TRUTH!!!!